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Our Privacy Policy

Your privacy is important to us that’s why Haven Health and Beauty Rooms are committed to protecting and respecting your personal data in accordance with the General Data Protection Regulation (GDPR).

Please be aware, that by using our website, you’re agreeing to be bound by our 'Privacy Policy'.

This privacy policy explains

  • How and why we collect information from you?
  • What information we collect  about you?
  • How will we use the information about you?
  • How you can access, update and delete your information?
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

How and why we collect information from you?

In order to answer enquiries about the services and treatments we offer, we require your contact details. In the case of teenagers this is the contact information of parents or guardians.

We collect this information when you contact us through our website, when you book treatments our website or contact us by email, social media, in person or by phone.

We also collect information about you using our treatment consultation form.

Please note, we do not collect personal data about you supplied or obtained from any 3rd party sources. Any data we store is that which we have collected from you directly.

What information I collect about you?

I collect your contact your information

  • Name
  • Email address
  • Contact telephone number
  • In the case of teenager bookings the name of the teenager and their date of birth

Our treatment consultation form collects information on medical conditions we need to be aware of.

Our website uses Google Analytics software, to collect information about the pages you visit, however, no personal data to identify you is recorded.

How will we use the information about you?

We collect information about you to answer enquiries and to book treatments. We also retain your contact details to email you about future offers and treatments including new services.

You have a choice about whether or not you wish to receive information regarding future offers and treatments including new services from us. If you no longer wish to be contacted for marketing purposes, please contact us and let us know.

How you can access, update and delete your information?

Accessing your data

You have the right to ask for a copy of the information we hold about you. You can request a copy of this data at any time by contacting us directly. We will, where possible, always supply your personal data in a convenient and transferable format within 30 days.

Updating your data

The accuracy of your information is important to us, therefore, if your details change, or the information we hold becomes inaccurate or out of date, please let us know by contacting us directly and we will update your data.

Deleting your data

If you would like us to delete or erase your personal information from our systems, then where possible (if not required for statutory or contractual requirements) we will do so within 30 days and provide confirmation that your data has been removed from our systems. To request that your personal data is erased from our systems, please contact us directly.


Cookies are small text files that are placed on your computer by websites that you visit. They can be read by the website to identify you when you return. Cookies can be “persistent”, remaining on your computer when you have gone offline, or “session” cookies that are deleted as soon as you close your web browser. When you first visit the Haven Health and Beauty Rooms website you will be asked for consent to use cookies and view this policy.

You can use the settings within your browser to control the cookies that are set on your computer or mobile device. You can delete cookies already stored on your computer, but these may stop the websites you visit from functioning properly. You can learn more about cookies at this link.

The Haven Health and Beauty Rooms website uses Google Analytics to analyse which pages on the website are used. It is necessary for Google Analytics to place cookies on your computer in order for this to work. To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout.

There are links on the Haven Health and Beauty Rooms website to the social networking websites Twitter and Facebook; in the future we may also use LinkedIn and Instagram. These websites may place cookies on your computer. Haven Health and Beauty Rooms do not have any control over the way that these sites use your data. You should read their respective privacy policies carefully to find out what happens to any data that is collected when you use these services and to consider whether you want to opt out.

Other websites

From time to time there may be links to other related websites or our beauty treatment business partners. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep this Policy under regular review. This Policy was last updated in March, 2019.

How to contact us

Any questions regarding this 'Privacy Policy' should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it..